{"id":2769,"date":"2023-04-03T17:49:47","date_gmt":"2023-04-03T21:49:47","guid":{"rendered":"https:\/\/demenagementintact.com\/?page_id=2769"},"modified":"2026-08-20T09:59:49","modified_gmt":"2026-08-20T13:59:49","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/demenagementintact.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2769\" class=\"elementor elementor-2769 elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e5379fa e-flex e-con-boxed e-con e-parent\" data-id=\"3e5379fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6dd840b2 elementor-widget elementor-widget-text-editor\" data-id=\"6dd840b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<h1>Privacy Policy<\/h1>\n<p><em>Last updated June 10, 2026<\/em><\/p>\n\n<p>This Privacy Notice for Intact Moving (&#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;), describes how and why we might access, collect, store, use, and\/or share (&#8220;process&#8221;) your personal information when you use our services (&#8220;Services&#8221;), including when you:<\/p>\n<ul>\n<li>Visit our website at <a href=\"https:\/\/www.demenagementintact.com\/en\">www.demenagementintact.com<\/a> or any other website owned by us that links to this Privacy Notice.<\/li>\n<li>Engage with us in other related ways, including any marketing or events<\/li>\n<\/ul>\n\n<p><strong>Questions or concerns?<\/strong> Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at the following address: <a href=\"mailto:info@demenagementintact.com\">info@demenagementintact.com<\/a>.   <\/p>\n\n<h3>SUMMARY OF KEY POINTS<\/h3>\n<p>This summary provides key points from our Privacy Notice, but you can find out more details on each of these topics by consulting the table of contents below.<\/p>\n\n<p><strong>What personal information do we process?<\/strong> When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.<\/p>\n\n<p><strong>Do we process any sensitive personal information?<\/strong> Some information may be considered &#8220;special&#8221; or &#8220;sensitive&#8221; in certain jurisdictions, for example your racial or ethnic origin, sexual orientation, and religious beliefs. We do not process sensitive personal information. <\/p>\n\n<p><strong>Do we collect any information from third parties?<\/strong> We do not collect any information from third parties.<\/p>\n\n<p><strong>How do we process your information?<\/strong> We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.  <\/p>\n\n<p><strong>In what situations and with which parties do we share personal information?<\/strong> We may share information in specific situations and with specific third parties.<\/p>\n\n<p><strong>What are your rights?<\/strong> Depending on where you are located, the applicable privacy law may confer certain rights regarding your personal information.<\/p>\n\n<p><strong>How do you exercise your rights?<\/strong> The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws. <\/p>\n\n<h3>Table of Contents<\/h3>\n<ol>\n<li><a href=\"#section1\">What information do we collect?<\/a><\/li>\n<li><a href=\"#section2\">How do we process your information?<\/a><\/li>\n<li><a href=\"#section3\">On what legal bases do we rely to process your personal information?<\/a><\/li>\n<li><a href=\"#section4\">When and with whom do we share your personal information?<\/a><\/li>\n<li><a href=\"#section5\">Do we use cookies and other tracking technologies?<\/a><\/li>\n<li><a href=\"#section6\">Do we offer artificial intelligence-based products?<\/a><\/li>\n<li><a href=\"#section7\">How long do we keep your information?<\/a><\/li>\n<li><a href=\"#section8\">Do we collect information from minors?<\/a><\/li>\n<li><a href=\"#section9\">What are your privacy rights?<\/a><\/li>\n<li><a href=\"#section10\">Do-Not-Track Controls<\/a><\/li>\n<li><a href=\"#section11\">Do we update this notice?<\/a><\/li>\n<li><a href=\"#section12\">How can you contact us about this notice?<\/a><\/li>\n<li><a href=\"#section13\">How can you review, update, or delete the data we collect from you?<\/a><\/li>\n<\/ol>\n\n<h3 id=\"section1\">1. What information do we collect?<\/h3>\n<h4>Personal information you disclose to us<\/h4>\n<p>In short: We collect personal information that you provide to us.<\/p>\n<p>We collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or when you otherwise communicate with us.<\/p>\n<p><strong>Personal information provided by you.<\/strong> The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following: <\/p>\n<ul>\n<li>Names<\/li>\n<li>Phone numbers<\/li>\n<li>Email addresses<\/li>\n<li>Mailing addresses<\/li>\n<li>Adresses de facturation<\/li>\n<\/ul>\n<p><strong>Sensitive information.<\/strong> We do not process sensitive information.<\/p>\n<p>All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.<\/p>\n\n<h4>Information automatically collected<\/h4>\n<p>In short: Certain information \u2014 such as your Internet Protocol (IP) address and\/or browser and device characteristics \u2014 is collected automatically when you visit our Services.<\/p>\n<p>We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.  <\/p>\n<p>Like many businesses, we also collect information through cookies and similar technologies.<\/p>\n<p>The information we collect includes:<\/p>\n<ul>\n<li><strong>Log and usage data.<\/strong> Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files (IP address, device information, browser type and settings, activity in the Services, device events, etc.).<\/li>\n<li><strong>Device data.<\/strong> Information about your computer, phone, tablet, or other device you use to access the Services (IP address, identifiers, location, browser type, hardware model, Internet service provider, operating system, etc.).<\/li>\n<li><strong>Location data.<\/strong> Information about your device&#8217;s location, which can be either precise or imprecise, depending on the type and settings of the device used. You can opt out of this collection by disabling your device&#8217;s location setting, but certain features of the Services may no longer be available. <\/li>\n<\/ul>\n\n<h3 id=\"section2\">2. How do we process your information?<\/h3>\n<p>In short: We process your information to provide, improve, and administer our Services, communicate with you, ensure security and prevent fraud, and comply with the law. We may also process your information for other purposes only with your prior explicit consent. <\/p>\n<p>We process your personal information for various reasons, depending on how you interact with our Services, including:<\/p>\n<ul>\n<li><strong>To deliver and facilitate delivery of services to the user.<\/strong> We may process your information to provide you with the requested service.<\/li>\n<li><strong>To respond to user inquiries and offer support to users.<\/strong> We may process your information to respond to your inquiries and resolve any potential issues you might have with the requested service.<\/li>\n<li><strong>To send you administrative information.<\/strong> We may process your information to send you information about our products and services, changes to our terms and policies, and other similar information.<\/li>\n<li><strong>To evaluate and improve our Services, products, marketing, and your experience.<\/strong> We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.<\/li>\n<li><strong>To identify usage trends.<\/strong> We may process information about how you use our Services to better understand their use so we can improve them.<\/li>\n<\/ul>\n\n<h3 id=\"section3\">3. What legal bases do we rely on to process your information?<\/h3>\n<p>In short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, including with your consent, to comply with laws, to provide you with services, to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.<\/p>\n<p>We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time. <\/p>\n<p>In some exceptional cases, applicable law may permit us to process your information without your consent, including:<\/p>\n<ul>\n<li>If collection is clearly in the interest of an individual and consent cannot be obtained in a timely manner<\/li>\n<li>For investigations and fraud detection and prevention<\/li>\n<li>For business transactions provided certain conditions are met<\/li>\n<li>If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim<\/li>\n<li>For identifying injured, ill, or deceased persons and communicating with next of kin<\/li>\n<li>If we have reasonable grounds to believe an individual has been, is, or may be a victim of financial abuse<\/li>\n<li>If it is reasonable to expect that collection and use with consent would compromise the availability or accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province<\/li>\n<li>If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records<\/li>\n<li>If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced<\/li>\n<li>If the collection is solely for journalistic, artistic, or literary purposes<\/li>\n<li>If the information is publicly available and is specified by the regulations<\/li>\n<\/ul>\n<p>We may disclose de-identified information for approved research or statistics projects, subject to ethics oversight and confidentiality commitments<\/p>\n\n<h3 id=\"section4\">4. When and with whom do we share your personal information?<\/h3>\n<p>In short: We may share information in the specific situations described in this section and\/or with the following third parties.<\/p>\n<p>We may need to share your personal information in the following situations:<\/p>\n<ul>\n<li><strong>Business transfers.<\/strong> We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.<\/li>\n<\/ul>\n\n<h3 id=\"section5\">5. Do we use cookies and other tracking technologies?<\/h3>\n<p>In short: We may use cookies and other tracking technologies to collect and store your information.<\/p>\n<p>We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions. <\/p>\n<p>We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests, which may appear on our Services or on other websites. <\/p>\n<p>Specific information about how we use these technologies and how you can refuse certain cookies is set out in our Cookie Notice.<\/p>\n<h4>Google Analytics<\/h4>\n<p>We may share your information with Google Analytics to track and analyze use of the Services. The Google Analytics advertising features we may use include: Demographics and Interests reporting. To opt out of being tracked by Google Analytics across the Services, visit <a href=\"https:\/\/tools.google.com\/dlpage\/gaoptout\" target=\"_blank\" rel=\"noopener\">tools.google.com\/dlpage\/gaoptout<\/a>. You can disable the Google Analytics advertising features through Ads Settings and ad settings for mobile apps. Other opt-out methods include <a href=\"http:\/\/optout.networkadvertising.org\/\" target=\"_blank\" rel=\"noopener\">optout.networkadvertising.org<\/a> and n<a href=\"http:\/\/www.networkadvertising.org\/mobile-choice\" target=\"_blank\" rel=\"noopener\">etworkadvertising.org\/mobile-choice<\/a>. For more information about Google&#8217;s privacy practices, please review the Google Privacy &#038; Terms page.     <\/p>\n\n<h3 id=\"section6\">6. Do we offer artificial intelligence-based products?<\/h3>\n<p>In short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.<\/p>\n<p>As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, &#8220;AI Products&#8221;). These tools are designed to enhance your experience and provide you with innovative solutions. The terms of this Privacy Notice govern your use of AI Products within our Services.  <\/p>\n<p>Our AI Products are designed for the following functions:<\/p>\n<ul>\n<li>AI automation<\/li>\n<\/ul>\n<p><strong>How We Process Your Data Using AI<\/strong> All personal information processed using our AI Products is handled in accordance with our Privacy Notice and our agreements with third parties. This ensures a high level of security and protects your personal information throughout the process, giving you peace of mind about your data&#8217;s safety. <\/p>\n\n<h3 id=\"section7\">7. How long do we keep your information?<\/h3>\n<p>In short: We keep your information for as long as necessary to fulfill the purposes described in this Privacy Notice, unless a different retention period is required by law.<\/p>\n<p>We will only keep your personal information for as long as necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (including for tax, accounting, or other legal requirements).<\/p>\n<p>When we have no ongoing legitimate business need to process your personal information, we will delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), we will securely store it and isolate it from any further processing until deletion is possible.<\/p>\n\n<h3 id=\"section8\">8. Do we collect information from minors?<\/h3>\n<p>In short: We do not knowingly collect or market data concerning children under 18 years of age or the equivalent age as specified by law in your jurisdiction.<\/p>\n<p>We do not knowingly collect, solicit, or market data concerning children under 18, or the equivalent legal age in your jurisdiction, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 years old, or the equivalent legal age in your jurisdiction, or that you are the parent or legal guardian of such a minor and consent to the minor\u2019s use of the Services under your supervision.<br\/>If we learn that personal information from users under 18 has been collected, we will deactivate the account and take reasonable steps to promptly delete such data from our records. If you become aware that we may have collected data from children under 18, please contact us at<br\/> <a href=\"mailto:info@demenagementintact.com\">info@demenagementintact.com<\/a>.   <\/p>\n\n<h3 id=\"section9\">9. What are your privacy rights?<\/h3>\n<p><em>In brief: <\/em>In certain regions, such as Canada, you have rights that give you greater access to your personal information and more control over it. You may access, modify, or close your account at any time, depending on your country, province, or state of residence. <\/p>\n<p>In some regions (like Canada), you have certain rights under applicable data protection laws. These may include the right: <\/p>\n<ul>\n<li>To request access to and obtain a copy of your personal information<\/li>\n<li>To request rectification or erasure<\/li>\n<li>To restrict the processing of your personal information<\/li>\n<li>Where applicable, to data portability<\/li>\n<li>Not to be subject to automated decision-making<\/li>\n<\/ul>\n<p>If a decision that produces legal or similarly significant effects is made solely by automated means, we will inform you, explain the main factors, and offer a simple way to request human review. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the contact details provided in the section &#8220;How can you contact us about this notice?&#8221; below.  <\/p>\n<p>We will consider and act upon any request in accordance with applicable data protection laws.<\/p>\n<p><strong>Withdrawing your consent.<\/strong> If we are relying on your consent to process your personal information, which may be express and\/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time by contacting us using the contact details below. However, please note that this will not affect the lawfulness of the processing carried out before the withdrawal of consent, nor, where applicable law permits, will it affect the processing of your personal information carried out on the basis of lawful processing grounds other than consent. <\/p>\n<p><strong>Cookies and similar technologies.<\/strong> Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove and reject cookies. If you choose to remove or reject cookies, this could affect certain features or services of our Services.  <\/p>\n<p>Si vous avez des questions ou des commentaires concernant vos droits en mati\u00e8re de vie priv\u00e9e, vous pouvez nous envoyer un courriel \u00e0 <a href=\"mailto:info@demenagementintact.com\">info@demenagementintact.com<\/a>.<\/p>\n\n<h3 id=\"section10\">10. Controls for do-not-track features<\/h3>\n<p>Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (&#8220;DNT&#8221;) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you of that practice in a revised version of this Privacy Notice.   <\/p>\n\n<h3 id=\"section11\">11. Do we make updates to this notice?<\/h3>\n<p>In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.<\/p>\n<p>We may update this Privacy Notice from time to time. The updated version will be indicated by an updated &#8220;Revised&#8221; date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to stay informed of how we are protecting your information.   <\/p>\n\n<h3 id=\"section12\">12. How can you contact us about this notice?<\/h3>\n<p>If you have any questions or comments regarding this Privacy Notice, you can email us at <a href=\"mailto:info@demenagementintact.com\">info@demenagementintact.com<\/a> or contact us by mail at the following address:<\/p>\n<p>D\u00e9m\u00e9nagement Intact<br\/>5695 Des Grandes-Prairies #100<br\/>St-L\u00e9onard, Quebec H2R 1B3<br\/>Canada<\/p>\n\n<h3 id=\"section13\">13. How can you review, update, or delete the data we collect from you?<\/h3>\n<p>Under the applicable laws of your country, you may have the right to request access to the personal information we collect about you, details about how we have processed it, to correct inaccuracies, or to delete your personal information. You may also have the right to withdraw your consent to the processing of your personal information. These rights may be limited in certain circumstances by applicable law. To request access to, update, or delete your personal information, please complete and submit a Personal Information Access Request.   <\/p>\n\n<p><em>This Privacy Policy was created using Termly\u2019s Privacy Policy Generator.<\/em><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last updated June 10, 2026 This Privacy Notice for Intact Moving (&#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;), describes how and why we might access, collect, store, use, and\/or share (&#8220;process&#8221;) your personal information when you use our services (&#8220;Services&#8221;), including when you: Visit our website at www.demenagementintact.com or any other website owned by us that [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2769","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - D&eacute;m&eacute;nagement Intact<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - D&eacute;m&eacute;nagement Intact\" \/>\n<meta property=\"og:description\" content=\"Privacy Policy Last updated June 10, 2026 This Privacy Notice for Intact Moving (&#8220;we,&#8221; 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